Privacy policy

Data controller

The POLESTREAM association (24 rue Roussy, 69004 Lyon, France) is the controller for data collected on this website and on event pages of the Pollstream platform.

For any question about your data: info@polestream.fr.

Data collected on this website

The contact form collects your name, your email, your organization's name (optional) and your message. This information is transmitted through our host Netlify's form service and received at info@polestream.fr.

• Purpose: answering your request.
• Legal basis: your consent, expressed by submitting the form.

Data collected on event pages

Live pages created with Pollstream may collect, depending on the configuration chosen by the event organizer:

• Registration to a gated event: name, organization, email.
• Live chat: your chosen nickname and the messages you send, moderated by the organizer.
• Polls: your answers, linked to an anonymous identifier.
• Audience measurement: a random visitor identifier, approximate country and city, device type.

Your IP address is never stored in clear text: we only keep an irreversible fingerprint, used solely to fight abuse (spam, duplicate votes).

Cookies

The website and event pages only use technical cookies, essential to the service:

• A random visitor identifier (the "ps_vid" cookie) for audience measurement and votes, kept for 7 days.
• Access cookies for gated events and chat identity cookies, which expire with the access window set by the organizer.
• Session cookies for organizers signed in to the application.

No advertising cookie, no third-party tracker: this is why no consent banner is required.

Hosting and data sharing

Platform data is hosted in Europe (Paris). It is never sold or shared for commercial purposes.

Two technical processors access it strictly to run the service: Netlify (website hosting and form intake) and Supabase (database, Paris).

Retention periods

We keep your data only as long as strictly necessary:

• Contact form messages: as long as needed to process your request.
• Event data (registrations, chat, polls, audience): for the duration of the event and its analysis by the organizer, who can delete it at any time.
• Cookies: the durations listed above.

Your rights

Under the GDPR, you have rights of access, rectification, erasure and objection over your data. To exercise them, write to info@polestream.fr: we reply within one month at most.

You may also file a complaint with the French data protection authority, the CNIL (cnil.fr).

Updates to this policy

This policy may evolve with the service. The date of the latest update is shown at the top of this page.